Premier Marinas
Customer Service Advisor
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We are looking for a Customer Service Advisor to join our friendly, hardworking team at Premier Marinas' Swanwick Marina on the idyllic River Hamble.
As the face and personality of the marina, you will play a vital part in how we are viewed by berth holders and visitors to our site. This is a great opportunity for a customer-focused individual, with a flexible work ethic, to join a fast-paced team in a great location.
Candidates must be able to demonstrate:
- Ability to understand and deliver excellent customer service
- A good understanding of enquiry and sales handling
- Ability to learn and use computer software systems
- "A can do" attitude and flexible approach to teamwork
This role will be primarily office-based but will also include some outdoor working and the rota will provide for working weekends and bank holidays on a rota basis. Experience of boating would be advantageous but not essential. In all cases, we will support you to grow your skills and assist you to reach your potential.
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Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave equivalent to 33 days and other benefits, alongside training and development opportunities delivered through our dedicated online academy.
If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!
At Premier Marinas, we believe diversity makes us stronger. We treat all applicants equally and with respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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How to apply: submit your application via our online application form to Tracey Jefkins, Head of HR including a current CV and a covering letter explaining why you are applying for the role and your salary expectations.
Note: Proof of eligibility to work in the UK on start of contract will be required. Our Applicant Privacy Notice is available on our website.
Closing date for applications is Saturday 8th August 2026 although we reserve the right to appoint prior to the closing date. Successful applicants will be contacted within 2 weeks of that date.
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