Webber Hughes Ltd
Customer Service Advisor
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Customer Service Advisor
Location: Bury
Salary: £25,350 - £26,500
Job Overview
Do you have previous contact experience, ideally working within Ecommerce?
- Have you worked with customers to process orders, handle queries and resolve complaints via phone, email and webchat?
- Do you enjoy working in a small busy team environment where customer service is a priority over KPIs?
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This is a great opportunity to work for a leading online retailer and provide friendly, informative first point of contact support to customers. Previous experience in a customer service role is essential along with a confident phone manner, good technical knowledge as multiple systems are used, the ability to multitask and work under pressure whilst maintaining standards.
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Working Hours
- 4 week days 9am - 5pm
- Saturday 8am - 3.30pm
Benefits
- Supportive team
- Product specific training
- Casual dress
- Free parking
- Team meals and social activities
- The chance to develop in a rapidly growing business
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