Keylink Limited
Customer Service Advisor
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Who we're looking for:
We’re on the lookout for a vibrant individual to join our friendly 5* customer service team in Dinnington, Rotherham on a full-time permanent basis.
If you’re enthusiastic and eager to provide stellar customer service to all who work with chocolate and sweet ingredients, you could be the perfect fit for us.
Salary: £24,785 - £25,500 per annum
The role features:
- Taking phone calls and live chat conversations from existing and potential customers
- Placing customer orders
- Managing emails
- Providing advice and guidance on products, whilst delivering exceptional customer service
- Dealing with queries and solving problems
- Liaising with other departments
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You should be a real team player, confident on a computer and with excellent written and verbal communications skills. A passion for all things chocolate and the sweet side of bakery is a plus… because there’s usually plenty of it doing the rounds in the office!
What We Offer:
- Ongoing training on all products.
- Opportunities for career growth and advancement.
- Dynamic and friendly work environment.
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Our values are important to us:
- Excellence
- Collaboration
- Respect
- Resilience
Other Perks include:
- A Westfield health & wellness programme
- 22 days annual leave plus Bank Holidays
- Extra holiday for long service
- 37.5 hours per week Mon-Fri
- Pension Scheme
- Free onsite parking
- Staff discount
Please note that the ability to commute to our location S25 3AF is essential.
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