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ESP Group

Customer Service Advisor (Temporary)

Hull
£12.71/hr
Posted about 20 hours ago
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The ESP Group are currently recruiting for Customer Service Advisors to join our contact centre team in Journeycall Hull.

If you have excellent communication and administration skills, and are passionate about delivering exceptional customer service, this could be the perfect opportunity for you.

At The ESP Group, you will be a part of a dynamic, fast paced, talented and growing team responsible for delivering bespoke customer experience across a variety of communication channels.

At the outset, you will be provided with extensive training, a vibrant working environment and a warm welcome to our dedicated team.

Core working hours will be between 9am - 6pm Monday - Saturday, but flexibility may be required to work out with these hours if required.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

This role is temporary until the end of 2026, but with the possibility of extension.

Employees receive a wide range of benefits including;

  • 30 days annual leave pro rata
  • Standard Life Pension
  • Financial wellbeing and draw down tool - Wagestream
  • Monthly reward and recognition incentive programme
  • EAP
  • Local discounts

We would love to hear from you if you;

  • Have a passion for delivering excellent customer service.
  • Can demonstrate IT skills and have the aptitude to learn to use new systems and software.
  • Are reliable with a positive attitude and approach.
  • Thrive in a team environment.
  • Are proactive and welcome the opportunity to efficiently resolve issues and take pride in helping others.

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Apply now for the opportunity to speak to one of the team via telephone interview at your convenience - we can't wait to hear from you!

Inclusivity

The ESP Group are a Disability Confident employer, and we believe in creating an inclusive and supportive recruitment process for everyone and we're committed to ensuring a fair and accessible experience for all candidates. If you require any adjustments or accommodations at any stage of the application process, please let us know.

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Skills

Communication
Administration
Customer service
IT skills
Problem solving
Teamwork
Reliability
Positive attitude

Location

Hull, England, United Kingdom

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