ESP Group
Customer Service Advisor (Temporary)
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Job Opening: Customer Service Advisors
The ESP Group are currently recruiting for Customer Service Advisors to join our contact centre team in Journeycall Arbroath.
If you have excellent communication and administration skills, and are passionate about delivering exceptional customer service, this could be the perfect opportunity for you.
About The ESP Group
At The ESP Group, you will be a part of a dynamic, fast-paced, talented, and growing team responsible for delivering bespoke customer experience across a variety of communication channels.
What You'll Get
- Extensive training
- A vibrant working environment
- A warm welcome to our dedicated team
Core Working Hours
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Core working hours will be between 9am - 6pm Monday - Saturday, but flexibility may be required to work out with these hours if required.
Job Details
This role is temporary until the end of 2026, but with the possibility of extension.
Benefits
- 30 days annual leave pro rata
- Standard Life Pension
- Financial wellbeing and draw down tool - Wagestream
- Monthly reward and recognition incentive programme
- EAP
- Local discounts
What We're Looking For
We would love to hear from you if you:
- Have a passion for delivering excellent customer service.
- Can demonstrate IT skills and have the aptitude to learn to use new systems and software.
- Are reliable with a positive attitude and approach.
- Thrive in a team environment.
- Are proactive and welcome the opportunity to efficiently resolve issues and take pride in helping others.
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Apply Now
Apply now for the opportunity to speak to one of the team via telephone interview at your convenience - we can't wait to hear from you!
Inclusivity
The ESP Group are a Disability Confident employer, and we believe in creating an inclusive and supportive recruitment process for everyone. We're committed to ensuring a fair and accessible experience for all candidates. If you require any adjustments or accommodations at any stage of the application process, please let us know.
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