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Gerrard White Consulting

Customer Service Agent

Metropolitan Borough of Solihull
£25k/yr
Posted about 19 hours ago
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Customer Service Agent

Kickstart or Build Your Career in Customer Service

Multiple Positions Available

Location:

Solihull, (must be commutable on a daily basis)

Salary:

£25,000 to start, rising as you develop in the role

Hours:

Full-time, 5 days per week, working a shift pattern between 8am–8pm, Monday to Sunday

Start date:

Monday 12th October 2026 – You must be able to start on this day

Assessment day:

Wk commencing 5th Oct 2026, in Solihull – Attendance is essential


We're at an exciting stage, we’re winning global clients and we’re growing fast. We need brilliant people to grow with us!

We’re investing heavily in our people right now with new roles, new opportunities, and a genuine career path for anyone willing to put the work in. If you're looking for more than "just a job", somewhere you can build real skills, take on more responsibility, and see your earnings grow as you do… then this is your moment to shine.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Whether you're looking to kick start your career as a recent University graduate or you already have experience and want to build on it, this is a brilliant opportunity to join a business investing in your development.

No previous industry experience required, full training is provided from day one. What matters most is your attitude: we want people who are driven, organised, and excited by the chance to develop, progress, and increase their earnings as they grow into the role.

What We're Looking For

  • Excellent telephone manner and customer service skills
  • Strong attention to detail, good organisational and time management skills
  • Comfortable using Microsoft Office
  • Able to manage multiple tasks in a fast-paced, high-volume environment
  • A positive, resilient attitude and a genuine desire to build a long-term career

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What’s in it for you?

  • Career progression: clear progression route from Entry Level through to Experienced Agent, with salary earning potential growing as you do.
  • Full training provided: no experience needed, just the right attitude!
  • Ongoing development: ongoing learning opportunities as you build your skills and confidence
  • Fast-moving process: assessment day week commencing 5th October in Solihull, with offers made swiftly afterwards.
  • Quick start: successful candidates will start work on Monday 12th October

If this sounds like the career start you've been looking for, apply now.

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Location

Metropolitan Borough of Solihull, England, United Kingdom

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