CV-BRIDGE LTD
Customer Service Agent – Remote UK
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Customer Service Agent – Remote UK
Overview
We are looking for a friendly, reliable and customer-focused Customer Service Agent to join a remote UK-based team.
This entry-level opportunity is ideal for someone with strong communication skills who enjoys helping customers, resolving enquiries and providing a professional service across digital and telephone channels.
📌 Job Snapshot
- Location: London, UK
- Workplace: Remote
- Job Type: Permanent
- Employment: Full-time
- Experience Level: Entry Level
- Salary: £30,000–£35,000 Per Annum
Key Responsibilities
- Respond to customer enquiries professionally and efficiently
- Provide clear and accurate information to customers
- Resolve routine queries and escalate more complex issues when required
- Maintain accurate customer records and interaction notes
- Support customers across phone, email and digital channels
- Follow company procedures and service standards
- Work effectively with colleagues to resolve customer issues
- Maintain a positive and professional customer experience
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Requirements
- Strong written and verbal communication skills
- Friendly, patient and customer-focused approach
- Good organisation and attention to detail
- Comfortable using computers and digital systems
- Ability to work independently in a remote environment
- Good problem-solving skills
- Reliable and professional approach to work
- Previous customer service experience is beneficial but not essential
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What We Offer
- £30,000–£35,000 annual salary
- Permanent, full-time employment
- Remote UK working
- Entry-level career opportunity in customer service
- Opportunity to develop customer support and communication skills
- Professional remote working environment
How to Apply
Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.
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