Where you'll work

Unit 1, Dakota Business Park
14 Downley Road
Havant
PO9 2NJ

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HAVANT AND SOUTH DOWNS COLLEGE

Training course

Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

As an Apprentice, you will have the opportunity to study the following through this Apprenticeship:

Business administrator Level 3
English, maths if required At Havant & South Downs College

We offer different methods of delivery either work based or day release dependent on the course. This will be discussed with you upon appointment.

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative

HAZ TECH is a growing UK waste and recycling company specialising in the collection, treatment and recycling of electrical waste (WEEE), batteries and vapes. We work with businesses and organisations across the UK, providing responsible and compliant recycling solutions while helping our customers meet their environmental obligations. We are a friendly, ambitious and growing team, and this apprenticeship offers an excellent opportunity to start a career from the ground up. You’ll gain experience across customer service, administration and the wider business, with full training, support and genuine opportunities to take on more responsibility and progress as the company continues to grow.

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

HZ TECH Ltd is a growing business and we are looking for someone who wants to develop with us. For the right candidate, successful completion of the apprenticeship is expected to provide the opportunity to progress into a permanent position within the business. As your skills, knowledge and experience develop, there will be opportunities to take on greater responsibility and potentially progress within Customer Service, Operations, Sales Support, Account Management or Business Administration. We are looking for someone who can start at entry level, learn how our business and industry operate and potentially develop into a key member of the HAZ TECH team over the longer term.

The contact for this apprenticeship is:

HAVANT AND SOUTH DOWNS COLLEGE
Bryony Mechen
bryony.mechen@hsdc.ac.uk
023 9431 9375

The reference code for this apprenticeship is VAC2000055578.

Closes in 18 days (Friday 16 October 2026 at 11:59pm)
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