SPIRITBRIDGE
Customer Service and Order Processing Administrator
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What is Spiritbridge?
Spiritbridge.io is a young independent business setup to help assist craft spirits producers across the world with business and production management on spirits and alcoholic beverages.
The spirits production landscape is a complicated one whether you are a new brand or an existing brand there are always issues to overcome and efficiencies to be made with many thousands of partners across the market. Spiritbridge aims to distil all this expertise to help new and existing brands to navigate this world by offering a comprehensive outsourced capabilities business for the spirits industry.
Our Offering
- Sourcing and sampling of liquid – including all aspects of NPD e.g. sourcing a variety of rums to sample or flavours from a selection of flavour houses
- Finding the right dry goods at the right price, including bottles, corks and closures, capsules, cartons and labels
- Bringing your ideas to life by giving you access to a pool of expert designers within the spirits industry
- Comparing quotes from all our bottling partners to find the right price and fit for your project then booking and managing your production date
- Planning all of this to arrive and reconciling ahead of production to ensure a smooth process without the headaches and stress, allowing you to focus on growing the brand
- Organising post-production: onward delivery, navigating the legal landscape and transport and warehousing partners
- Connecting you with partners and specialists to give you the right tools to sell, including PR, distributors, sales consultancy, export ready
- Making it happen: no matter what the size, big or small. One bottle to one million bottles
- Providing consultancy, legal assistance and solutions to one-off production issues
- Order processing, customer service, account management, procurement and book keeping
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What are we looking for?
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- Candidates will be handling order processing, logistics and customer communications so a great understanding of CRM systems and spreadsheets.
- Organised with high attention to detail to ensure accurate document generation.
- Understanding of customs and excise processes preferred.
- Work closely with the production and forecasting teams to ensure stock levels are well managed.
- Good knowledge of Microsoft Office applications.
What we can offer?
- Flexible working hours and remote working available.
- 26k - 32k Salary based on experience.
- Working in a young, dynamic, startup business within the exciting spirits sector.
- Fantastic growth opportunities.
- Generous holiday package.
- Training and support from experienced industry professionals.
- Full time preferred but happy to discuss both part time or full time schedules for the right candidate.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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