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Relay Direct

Customer Service and Sales Advisor

Luton
£25k – £29k/yr
Posted about 15 hours ago
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Create positive customer experiences while helping people understand products, services and campaign offers.

The opportunity

At Relay Direct Ltd, we create measurable growth for client brands through conversations that happen in person. You will join a supportive campaign team and gain practical exposure across customer engagement, sales and marketing.

A typical day may include

  • Welcome and engage customers in a friendly, professional manner
  • Listen carefully, answer questions and explain available options
  • Resolve straightforward concerns and escalate when appropriate
  • Identify suitable sales opportunities without compromising service
  • Represent client brands accurately and responsibly

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

You’ll do well here if you are

  • A patient, personable and customer-first approach
  • Good listening skills and clear verbal communication
  • Confidence working with targets while maintaining service quality
  • Customer service, hospitality or retail experience is helpful but not required

Rewards and development

  • Realistic performance-based OTE: £25,000–£29,000
  • Ongoing coaching and practical development
  • Progression based on results, reliability and demonstrated capability
  • Team recognition, incentives and selected travel opportunities

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OTE is an indication of potential performance-based earnings and is not guaranteed. Actual earnings depend on individual results.

BASE: Central Milton Keynes
WORKING PATTERN: Full-time, Monday–Friday
CAMPAIGNS: B2B, B2C and Events
START: Immediate availability preferred

Apply now! Our recruitment team will aim to contact you within 1–2 working days to arrange a Zoom interview.

Relay Direct Ltd welcomes applications from candidates of all backgrounds.

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“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

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Skills

Customer service
Sales
Communication
Active listening
Problem solving
Relationship building
Marketing
Professionalism
Target achievement

Location

Luton, England, United Kingdom

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