Find an apprenticeship
Customer Service Apprentice
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About the Role
Apprentice will be a point of contact for clients, resolving queries, processing orders, handling complaints, and learning product knowledge.
You will provide frontline support across:
- Phone
- Digital channels
Function as a point of contact for:
- Customer inquiries
- Orders
- Complaints
Logging information accurately into internal systems
Managing shared inboxes
Updating records
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Essential Qualifications
GCSE in:
- Maths & English (grade 2-9 E-A*)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay. Progress to head of customer support or customer service agent/representative. Customer service specialist.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location