Intec Business Colleges
Customer Service Apprentice

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This Role Combines Customer Service, Reception, and Business
Is this the next step in your career? Find out if you are the right candidate by reading through the complete overview below.
Admin responsibilities, making it ideal for someone who enjoys interacting with people while developing valuable commercial and organisational skills. As the face of Gallagher, you will play a key role in creating a welcoming and professional environment.
Duration
19 Months
Working Week Details
- Monday - Thursday 8.30am - 5.00pm
- Friday 8.30am - 4.00pm with a half hour lunch break
Hours per Week
37.5
Location
TOURNAMENT FIELDS
AGINCOURT ROAD
WARWICK
ENGLAND
CV34 6XZ
What Will the Apprentice Do at Work?
- Welcome visitors, customers, and guests to the Gallagher office in a professional and friendly manner.
- Manage the reception area and customer experience facilities, ensuring they are well-presented at all times.
- Escort visitors and assist with sign-in procedures where required.
- Answer and direct incoming telephone calls professionally.
- Support customer and partner training events, meetings, and workshops.
- Provide general administrative support to various business departments.
- Organise and maintain electronic and paper filing systems.
- Prepare meeting rooms and training facilities.
- Order lunches, refreshments, and catering for meetings, training sessions, and customer events.
- Assist with diary coordination and meeting arrangements.
- Support data entry, reporting, and document preparation using Microsoft Office applications.
- Assist with a variety of operational and office processes.
- Help coordinate office supplies and general building administration activities.
- Support record keeping and document management.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements and Prospects


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Skills
- Excellent communication skills
- Excellent interpersonal skills
- Friendly & confident manner
- Professional manner
- Strong customer service focus
- Good organisational skills
- Good attention to detail
- Good Microsoft Office skills
- Able to manage multiple tasks
- Ability to prioritise
- Positive attitude
- Enthusiastic and motivated
- Reliable and punctual
- Professional appearance
- Good team player
- Must have a can-do attitude
Qualifications Required
- GCSE English (Grade A* - C / 9 - 4) essential
- GCSE Maths (Grade A* - C / 9 - 4) essential
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