South Yorkshire Apprenticeship Hub
Customer Service Apprentice
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GO GREEN LTD
Apprenticeship Level 2
Apply by: 18/08/2026
Apply now on the GOV.UK apprenticeship site
About The Role
We are looking for an enthusiastic Customer Service Apprentice to join our vibrant and friendly team. You will work within our Customer Service department and will be supported through your qualification with real experience to complement your learning.
General Duties Including
- Being the first point of contact for customers and suppliers.
- Providing prompt, professional support to customers and suppliers via phone and email.
- Manage customer bookings within a reasonable timeframe.
- Resolve queries efficiently.
- Additional administrative tasks.
You must be able to travel to and from work and college.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates
We need to ask all applicants whether they have any relevant criminal convictions and/or pending investigation as defined by the Rehabilitation of Offenders Act 1974. Relevant means offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft. A declaration of a relevant Criminal Conviction will result in a Risk Assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others. This does not include warnings, cautions, reprimands and (for example) speeding fines/points. A YES ANSWER DOES NOT AUTOMATICALLY EXCLUDE YOUR APPLICATION.
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Successful completion of the apprenticeship, could lead to a higher-level apprenticeship or full-time employment for the right candidate.
About The Training
Training will be at North Lindsey College/ Doncaster College, where you will access a wide range of facilities on offer.
- Day release – You will undertake the L2 Customer Service Practitioner standard.
- You will undertake Functional Skills for English and/or Maths if needed.
- You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a Customer Service Apprentice of the future!
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About The Employer
Go Green Ltd have spent over 20 years building our offering to the now extensive waste container selection, as well as collection and disposal services. We cater to all industry sectors, offering nationwide coverage for our customers. Whether you’re in need of a quick skip hire, internal segregation bins for recycling or the careful removal of hazardous waste streams; with a customised approach to waste management, our bespoke services mean Go Green can tailor the right solution to each customer’s individual needs.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
Training Provider
DN COLLEGES GROUP
Course/Training
Customer service practitioner (level 2)
Apply by: 18/08/2026
Apply now on the GOV.UK apprenticeship site
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