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Customer Service Apprentice - Manchester
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A fantastic opportunity to join a vibrant company that is undergoing rapid expansion
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The work is varied from assisting other members of the team, dealing with various client matters to completing various administrative functions.
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We are seeking an enthusiastic Office Administrator to support the current UK business development team.
Main Description:
- Managing booking of appointments of applicants within your campus location
- Supporting applicants' queries both over the phone and via email
- Actively involved in assisting the team for achieving the student recruitment target for each intake
- Analysing customer feedback data to determine whether customers are satisfied with company products and services
- Supporting the programme management team members to maximise the enrolment
- Responding to enquiries over email
- Supporting the team members to maximise the enrolment
- Communicate effectively with applicants and internal team members
- Consistently provide a quality customer experience to applicants
- Manage agendas for business development team within the campus
- Create and update records and databases with personnel, financial, and other data
- Analyse data from assessments
- Assist colleagues whenever necessary
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