Find an apprenticeship
Customer Service Apprentice
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
We are looking for an enthusiastic Customer Service Apprentice to join our vibrant and friendly team. You will work within our Customer Service department and will be supported through your qualification with real experience to complement your learning.
Requirements
- GCSE in: English (grade 4/C), Maths (grade 4/C)
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
- You must be able to travel to and from work and college.
Responsibilities
- Being the first point of contact for customers and suppliers.
- Providing prompt, professional support to customers and suppliers via phone and email.
- Manage customer bookings within a reasonable timeframe.
- Resolve queries efficiently.
- Additional administrative tasks.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Benefits
- Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
- The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates
About [Company Name]
Training will be at North Lindsey College/ Doncaster College, where you will access a wide range of facilities on offer. Day release – You will undertake the L2 Customer Service Practitioner standard. You will undertake Functional Skills for English and/or Maths if needed. You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a Customer Service Apprentice of the future!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Application Process
We need to ask all applicants whether they have any relevant criminal convictions and/or pending investigation as defined by the Rehabilitation of Offenders Act 1974. Relevant means offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft. A declaration of a relevant Criminal Conviction will result in a Risk Assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others. This does not include warnings, cautions, reprimands and (for example) speeding fines/points. A YES ANSWER DOES NOT AUTOMATICALLY EXCLUDE YOUR APPLICATION.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills