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Customer Service Apprentice
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Customer Service Apprentice
As Customer Service Apprentice, you will work as part of the Service Team who are responsible for the monitoring and administration of shipments, ensuring the deliveries are made on time. You will liaise regularly with customers, overseas offices, partners, or agents.
You will be responsible for administering associated paperwork, which documents the nature of the goods being exported or imported and that they are legal and legitimate.
- To work with the customer to provide the best service available within the time constraints provided
- To create a relationship with customers and suppliers and be able to inform customers of any deviations to the plan
- Liaise by telephone/email/with partners/customers and other departments
- General administration duties including order entry and customs administration
- Support the business with any additional tasks as required
- Maintain a team-oriented atmosphere
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Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: SR APPRENTICESHIPS LIMITED
Customer Service Specialist Level 3.
SR Apprenticeships is a leading national training provider delivering Apprenticeship programmes throughout the UK.
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
We’re a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running – today and tomorrow. DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you're looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.
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