Find an apprenticeship
Customer Service Apprenticeship
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Service Apprenticeship
T & G Woodware
Location: Lincolnshire (NG32 3HL)
Salary: £21,000 a year
Posted on: 5 October 2026
Closes in: 10 days (Friday 16 October 2026 at 11:59pm)
Summary
We are seeking an enthusiastic and motivated Customer Service Apprentice to join our team. This is an excellent opportunity to gain valuable experience in sales and customer service while working towards an apprenticeship qualification.
Wage
£21,000 a year. Minimum wage rates (opens in new tab). Performance increases will be applied if certain criteria are met within the role.
Training
Course: Customer service specialist (level 3)
Hours:
- Monday to Thursday, 9.00am - 5:30pm
- Friday, 9.00am - 5.00pm
- Lunch break: 1 hour
- 37 hours a week
Start date: Wednesday 28 October 2026
Duration: 1 year 6 months
Positions available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Duties will include, but are not limited to:
- Supporting customer orders
- Handling customer queries by phone, email, and other communication channels
- Liaising with other teams to support order processing
- Contacting existing and prospective customers
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Where you'll work: Hurlingham Business Park Fulbeck Heath Grantham Lincolnshire NG32 3HL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: LINCOLN COLLEGE
Training course: Customer service specialist (level 3)
Course contents:
- Business focused service delivery
- Providing a positive customer experience
- Working with customers/customer insights
- Customer Service performance
- Service Improvement
Training schedule: The Apprentice will work towards their Apprenticeship Standard in Level 3 Customer Service. The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course. This is a day-a-month release programme, which means you will attend Lincoln College one day a month in the term time only. This will fall within your contracted working hours.
Requirements
Essential qualifications:
- GCSE in: English and Maths (grade A*/9 – C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Skills:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
Other requirements: Located on the A17, applicants will need to have their own transport or be able to drive to the workplace.
About this employer
T & G Woodware is a trusted British company renowned for designing and crafting high-quality, sustainable kitchenware and home accessories since 1975. https://www.tg-woodware.com/
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). Continue in a customer service or sales administration role and, with support from progression planning, work towards progressing into a more senior position.
Ask a question
The contact for this apprenticeship is: LINCOLN COLLEGE Kateryna Shevchenko apprenticeships@lincolncollege.ac.uk
The reference code for this apprenticeship is VAC2000057185.
Apply now
Closes in 10 days (Friday 16 October 2026 at 11:59pm)
Sign in or create an account
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills