South Yorkshire Apprenticeship Hub
Customer Service Apprenticeship - Barnsley Specsavers

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SPECSAVERS OPTICAL SUPERSTORES LIMITED
Apprenticeship Level 2
Apply by: 01/09/2026
Apply now on the GOV.UK apprenticeship site
About The Role
As an apprentice in our store, you’ll have everything you need to truly realise your potential in a role, all whilst earning a real wage. Your responsibilities will include:
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answering telephone calls to the store
- Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry-level position, you must not have worked in the customer service sector before.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
About The Training
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
About The Employer


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Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family-run business, continuing to go from strength to strength and proud of it.
Skills Required
- Communication skills
- Organisation skills
- Administrative skills
- Team working
Training Provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Course/Training
Customer service practitioner (level 2)
Apply by: 01/09/2026
Apply now on the GOV.UK apprenticeship site
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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