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Customer Service Apprenticeship - Barnsley Specsavers

Barnsley
Posted 26 days ago
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SPECSAVERS OPTICAL SUPERSTORES LIMITED

Apprenticeship Level 2

Apply by: 01/09/2026

Apply now on the GOV.UK apprenticeship site

About The Role

As an apprentice in our store, you’ll have everything you need to truly realise your potential in a role, all whilst earning a real wage. Your responsibilities will include:

  • Giving customers top-notch advice
  • Giving customers a warm welcome to the store
  • Dealing with orders
  • Efficiently answering telephone calls to the store
  • Advising customers that their hearing aids / glasses are ready or delayed as appropriate

Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry-level position, you must not have worked in the customer service sector before.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

About The Training

Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed

About The Employer

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Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family-run business, continuing to go from strength to strength and proud of it.

Skills Required

  • Communication skills
  • Organisation skills
  • Administrative skills
  • Team working

Training Provider

SPECSAVERS OPTICAL SUPERSTORES LIMITED

Course/Training

Customer service practitioner (level 2)

Apply by: 01/09/2026

Apply now on the GOV.UK apprenticeship site

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Skills

Communication skills
Organisation skills
Administrative skills
Team working

Location

Barnsley, England, United Kingdom

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