South Yorkshire Apprenticeship Hub
Customer Service Apprenticeship - Sheffield Specsavers
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Apprenticeship Level 2
Apply by: 06/10/2026
Apply now on the GOV.UK apprenticeship site
About The Role
As an apprentice in our store, you’ll have everything you need to truly realise your potential- with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will give customers top-notch advice, give customers a warm welcome, and be dealing with orders and payments.
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers their hearing aids/glasses are ready or delayed as appropriate
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Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position; you must not have worked in the customer service sector before.
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
About The Training
Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional Skills in maths and English (if required)
- Blended on / off-the-job training and location to be confirmed
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About The Employer
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.
Skills Required
- Communication skills
- Organisation skills
- Administrative skills
- Team working
Training Provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Course/Training
Customer service practitioner (level 2)
Apply by: 06/10/2026
Apply now on the GOV.UK apprenticeship site
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