The University of Manchester
Customer Service Assistant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description: Customer Service Assistant
The University of Manchester has over 16,000 students and staff taking part in organised sport and physical activity through the University. The University recognises the importance of an active lifestyle in both the experiences that these opportunities provide our audiences as well as the positive impact that they have on their wellbeing. Delivery of our sport and physical activity strategy is through UoM Sport which is based across our campuses primarily in Fallowfield at the Armitage Sports Centre and in Manchester University Students' Union on Oxford Road.
Our activities take place across the city utilising a range of city facilities in supporting our community being active and promoting physical activity opportunities through our facilities and programmes. The university therefore is looking to appoint a highly motivated and enthusiastic person to work as a Customer Service Assistant. As part of the Customer Service team, the successful candidate will be responsible for providing front of house services to all customers and site visitors and administer, process and promote sport facilities memberships and bookings.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You Will Get in Return
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
Equal Opportunities
As an equal opportunities employer, we support an inclusive working environment and welcome applicants from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, religion or belief, sex, sexual orientation, and transgender status. All appointments are made on merit.
Our University is positive about flexible working - you can find out more here
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Shift Pattern
The current shift pattern for this position is as follows:
- Wednesday = 14:00 - 23:00
- Saturday = 08:15 - 19:45
Shifts include a one hour unpaid break.
Interviews
Interviews for this role will take place on Tuesday 4th August
Enquiries About The Role, Shortlisting And Interviews
- Name: Matthew Tomlinson
- Email Address: matthew.tomlinson@manchester.ac.uk
General Enquiries and Administrative Support
Technical and Job Portal Support
This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.
Applications close at midnight on the closing date.
Further particulars (with person specification) linked below.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills