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Restaurant Associates UK

Customer Service Assistant

London
Posted about 20 hours ago
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Customer Service Assistant – Restaurant Associates

Restaurant Associates is looking for a friendly and enthusiastic Customer Service Assistant to provide outstanding service in our premium hospitality environment. You'll be the face of our operation, ensuring every customer receives a warm welcome while helping to create an exceptional dining experience.

Key Responsibilities

  • Deliver excellent customer service with a friendly, professional approach.
  • Serve food and beverages efficiently and accurately.
  • Maintain clean, well-presented dining and service areas.
  • Replenish food, drinks, and supplies throughout the day.
  • Operate tills and handle transactions where required.
  • Follow food safety, hygiene, and health & safety procedures.
  • Support the wider team to ensure smooth daily operations.

We're Looking For Someone With

  • A positive, customer-focused attitude.
  • Excellent communication and teamwork skills.
  • A proactive, flexible approach to work.
  • Good organisational skills and attention to detail.
  • Previous hospitality, catering, or retail experience is an advantage but not essential.
  • The ability to work confidently in a fast-paced environment.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

If you enjoy meeting people and delivering exceptional service with a smile, join Restaurant Associates and help create memorable experiences for our customers every day.

Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

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About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2008/44018006/52814643/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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Skills

Customer Service
Food and Beverage Service
Communication
Teamwork
Organization
Attention to Detail
Till Operation
Food Safety
Hygiene Standards
Health and Safety

Location

London, England, United Kingdom

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