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Customer Service Assistant Apprentice

West Bromwich
£14.6k/yr
Posted 3 days ago
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About the Role

Khaira Pharmacy is seeking a motivated and enthusiastic Customer Service Apprentice to join their pharmacy team. This role will involve a variety of customer service duties, providing essential support to operations while also interacting with patients.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Ability to speak and understand Punjabi is essential.

What You'll Do at Work

  • Front of house, working on the counter
  • Interacting with patients/customers
  • Issue prescriptions
  • Dealing with queries/complaints
  • Contacting doctors
  • Calls, emails
  • Till work
  • Stock check

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Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Possibility for the right candidate to grow and further develop within the business

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Skills

communication
identify digital competence gaps
attend to detail
work in an organised manner
solve problems
apply numeracy skills
think analytically
teamwork principles
develop creative ideas
show initiative
keep an open mind
exercise patience
customer service
knowledge base
guarantee customer satisfaction
create solutions to problems
perform multiple tasks at the same time
communicate with customers
manage schedule of tasks
apply conflict management

Location

6 High St, West Bromwich B70 6JX, UK

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