WMJobs
Customer Service Executive
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Warwickshire County Council
Join our Team at Warwickshire County Council
Warwickshire County Council’s Business Centres are purpose-built to support the growth of small and medium-sized enterprises (SMEs) across the county. Strategically located throughout Warwickshire, we offer flexible, high-quality office and industrial space designed to meet the evolving needs of local businesses, from first-time office users to expanding enterprises, as well as onsite conference facilities and support.
About The Role
We’re looking for a Customer Service Executive to be the first point of contact for enquiries and visitors across our sites, supporting existing tenants and promote the Centres to attract new businesses. This is a varied role combining customer service, marketing, and operational support.
The vacancy is based at Eliot Park in Nuneaton but there is an expectation it to travel across the region as and when required.
Key Requirements
- Deliver a professional front-of-house service and handle enquiries.
- Manage unit enquiries, conduct viewings, and support tenant onboarding and exits.
- Oversee meeting room and co-working space bookings.
- Promote the centre through social media and stakeholder communications.
- Coordinate business support and in-house events.
- Handle administrative tasks including mail, billing, and customer requests.
- Ensure compliance with GDPR and Health & Safety standards.
What we’re looking for:
- Strong customer service skills and a professional approach.
- Ability to manage multiple tasks and build positive relationships.
- Experience in marketing, social media, or events is desirable.
- Knowledge of GDPR and Health & Safety is an advantage.
- A driver’s licence would be desirable as travel is expected to cover on all sites across the region.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Why Join Us?
You’ll play a key role in supporting Warwickshire’s business community and helping local enterprises grow.
For further information please see the Job Description and Person Specification
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage
The benefits we offer include:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Agile working, a valuable part of the pay and reward package for employees working in local government.
- Generous annual leave entitlement, plus bank holidays and an additional day at Christmas.
- Access to Vivupbenefits and discounts platform.
Click here to view the benefits at Warwickshire County Council.
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application.
To discuss the role please contact Louise Malin on louisemalin@warwickshire.gov.uk
Closing date: midnight on 17th September
Interview date: w/c 28th September
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills