TipTopJob
Customer Service : Order to Cash Coordinator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Towcester, Northamptonshire
Salary: Competitive
Vacancy Type: 12 Month Fixed Term Contract, Full Time
We are seeking an enthusiastic Customer Service Order to Cash Coordinator to join our team at our scenic Northamptonshire office. This role is a 12-month fixed term contract. The role serves as a key link between customers, sales, Supply Chain and Finance to ensure the accurate and timely processing of customer orders through to invoicing and payment resolution.
The Opportunity
- A role within a top 10 Global Animal Health player, in a market delivering consistent year-on-year growth.
- Work as part of our ambitious and dedicated Customer Service team.
- Enjoy hybrid working that ensures the perfect work-life balance.
- Work in a stunning rural business park, complete with gym facilities, walking and running trails, and on-site café.
- Bring your furry friend to our dog-friendly office.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Role
- Serve as a primary point of contact for Vetoquinol’s direct customers, wholesalers, distributors, and internal commercial teams.
- Process customer orders accurately and efficiently within JD Edwards EnterpriseOne 9.2.
- Act as a local JDE Key User, supporting continuous business process improvement, system enhancements, testing activities, user adoption, and validation of new functionality.
- Manage customer enquiries relating to product availability, order status, deliveries, invoices, returns, and credits.
- Internally collaborate closely with Supply Chain, Logistics, Finance, Quality, Regulatory Affairs, and Marketing.
- Manage all aspects of the Order-to-Cash cycle, including customer creation, order processing, pricing, stock allocation, delivery tracking through to the resolution of billing/payment queries.
- Support the supply of licensed veterinary medicines and animal health products in accordance with company standards and applicable regulations.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We Value
- Experience within customer service/order management/order to cash environments.
- Excellent communication skills, proactive approach with high attention to detail and commitment to data accuracy.
- Strong analytical and problem-solving abilities.
- Understanding of ERP-driven business processes.
If you feel you are a suitable candidate and would like to work for Vetoquinol, please do not hesitate.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills