Prime Appointments Recruitment Agency
Customer Service Representative
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Temporary
Negotiable
Bury St Edmunds, Suffolk
On-site
A client of ours in the Bury St Edmunds area are recruiting a Temporary Customer Service Representative to join their team ASAP. This is a full-time temporary position working Monday to Thursday 8.00am - 4.30pm and Friday 8.00am - 12.30pm, paying a negotiable salary depending on experience.
This is an excellent opportunity to join a well-established manufacturing business, with the potential for a permanent position for the right candidate.
Your key duties in this Customer Service Representative role will include but are not limited to:
- Processing customer enquiries, quotations and orders accurately
- Entering and managing customer orders using an ERP system
- Liaising with Planning, Purchasing, Manufacturing and Shipping teams to meet customer requirements
- Providing customers with updates on order status, delivery schedules and tracking information
- Preparing and issuing customer documentation as required
- Delivering excellent customer service via email and telephone
- Maintaining accurate records with a high level of attention to detail
- Supporting quotation follow-ups and assisting with customer returns where required
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills and Experience required to be considered for this role:
- Previous customer service, order processing or administration experience within a manufacturing, engineering, industrial or supply chain environment
- Strong administrative and organisational skills with excellent attention to detail
- Excellent written and verbal communication skills with a professional telephone manner
- Strong IT skills, including Microsoft Office and experience using ERP/MRP systems
- Ability to manage multiple enquiries and inboxes while working effectively in a fast-paced team environment
- Experience working with internal departments to coordinate orders and customer requirements would be advantageous
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you feel like you meet the above criteria and would like to be considered for this Customer Service Representative position, please apply with your CV and Laura will be in touch. #accountsjobs
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills