hireful
Customer Service Representative
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Do you enjoy meeting customers, building relationships and spotting opportunities? Are you after a role where you're out and about rather than behind a desk all day?
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Join an established business as a Customer Service Representative, working with leading machinery and customers across the region. Based in Malton, North Yorkshire, around 50% of your time will be spent visiting customers across York, Scarborough, Bridlington, Beverley, Hull and the surrounding areas.
You’ll receive a competitive salary, manufacturer training and tailored career development, plus a great benefits package including 24 days’ holiday + bank holidays, birthday day off, pension, sick pay, life insurance at 3x salary, healthcare cash plan, wellbeing support, staff discounts and free parking.
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The Role...
Requirements
This is a varied, customer-facing sales role where you'll manage existing relationships, understand customer requirements and identify opportunities to grow parts and service sales. You will:
- Build strong, long-term relationships with customers.
- Visit customers to understand their needs, provide advice and identify opportunities.
- Sell parts, servicing, maintenance plans, warranties and other services.
- Work closely with the service team to resolve customer issues quickly.
- Use customer data and technology to identify sales opportunities.
- Attend customer events, demonstrations and exhibitions.
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What we're looking for....
- Experience in a B2B or B2C sales or customer-facing role.
- A proactive, self-motivated approach and confidence building relationships.
- Strong communication, negotiation and influencing skills.
- Good IT skills, including Microsoft Office.
- A full driving licence and willingness to travel regularly.
- Agriculture, machinery or agricultural equipment experience would be an advantage, but isn't essential.
If you’re a people person with a commercial mindset and enjoy building relationships and finding the right solutions for customers, apply today.
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