CV-BRIDGE LTD
Customer Service Representative (Remote /Hybrid UK) £25k £30k
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Customer Service Representative (Remote / Hybrid UK) – £25k–£30k
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Overview
CV-BRIDGE LTD is looking for a friendly, professional, and customer-focused Customer Service Representative to join a UK-based team in an entry-level hybrid role.
This opportunity is ideal for candidates with strong communication skills who enjoy helping customers, resolving queries, and delivering a positive service experience. Previous customer service experience is helpful but not essential.
Job Snapshot
- Job Functions: Customer Service | Administrative | Other
- Category: Customer Services
- Location: London, United Kingdom
- Workplace: Hybrid
- Job Type: Permanent
- Employment: Full-Time
- Experience: Entry Level
- Salary: £25,000–£30,000 per annum
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Key Responsibilities
- Respond to customer enquiries across phone, email, chat, and other support channels
- Provide clear, accurate, and professional information to customers
- Resolve routine customer queries and escalate more complex issues when required
- Maintain accurate records of customer interactions and outcomes
- Follow up with customers to ensure queries are resolved effectively
- Work closely with internal teams to support a smooth customer experience
- Maintain high standards of service, professionalism, and communication
Requirements
- Excellent verbal and written communication skills in English
- Friendly, professional, and customer-focused approach
- Strong listening, problem-solving, and interpersonal skills
- Good organization and time-management abilities
- Comfortable using email, online systems, and basic digital tools
- Ability to work independently and collaboratively within a team
- Previous customer service, retail, hospitality, or support experience is beneficial but not required
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What We Offer
- Competitive £25,000–£30,000 annual salary
- Permanent, full-time employment
- Flexible hybrid working arrangement
- Structured onboarding and role-specific training
- Ongoing professional development and support
- Clear opportunities for career progression
- Supportive and collaborative team environment
How to Apply
Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.
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