CV-BRIDGE LTD
Customer Service Representative – Remote UK
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Customer Service Representative – Remote UK
Overview
We are looking for a friendly and customer-focused Customer Service Representative to join a remote UK-based environment.
This entry-level opportunity is ideal for someone with strong communication skills, a professional approach and a genuine interest in helping customers. You will handle customer enquiries, provide clear and accurate support, and help create a positive customer experience across different communication channels.
📌 Job Snapshot
- Location: London, UK
- Workplace: Remote
- Job Type: Permanent
- Employment: Full-time
- Experience Level: Entry Level
- Salary: £32,000 – £38,000 per annum
Key Responsibilities
- Respond to customer enquiries via phone, email, chat or other communication channels.
- Provide clear, accurate and professional information to customers.
- Resolve routine customer issues and escalate complex matters when required.
- Maintain accurate records of customer interactions and updates.
- Handle multiple enquiries while maintaining a high standard of service.
- Support customers throughout their journey and follow up where necessary.
- Work collaboratively with internal teams to resolve customer queries.
- Identify recurring customer issues and share useful feedback.
- Follow established processes and maintain confidentiality and accuracy.
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Requirements
- Strong written and verbal communication skills.
- Customer-focused and professional approach.
- Good listening and problem-solving skills.
- Strong organisation and attention to detail.
- Ability to manage multiple tasks and enquiries effectively.
- Comfortable working independently in a remote environment.
- Confident using digital systems and learning new tools.
- Reliable, proactive and able to manage priorities.
- Previous customer service or customer-facing experience is useful but not essential.
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What We Offer
- Competitive salary of £32,000 – £38,000 per annum.
- Permanent, full-time employment.
- UK remote working opportunity.
- Entry-level opportunity to develop customer service and communication skills.
- Exposure to customer support, problem solving and service operations.
- Opportunity to build transferable customer relationship and service skills.
- Professional remote working environment.
How to Apply
Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.
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