Fletcher Building
Customer Service Representative - Wanaka

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DESCRIPTION
The role:
Reporting to the Branch Manager, this is a varied role where no two days are the same. While most of your time will be spent serving customers on the Trade Counter, you’ll also pitch in across the branch—helping with stock counts, shelf replenishment, deliveries, and general branch duties as needed.
- Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service
- Cycle counting and restocking products
- Support the team in inventory management and inwards goods
- Ensuring products are organised and ready for delivery
- Supporting the team with doing customer deliveries
This is a full-time role offering 40 hours a week Monday – Friday based out of our Wanaka branch.
About you:
To shine in this role, you’ll need to be an organised and reliable team player who enjoys working in a close-knit team. Have a customer-focused and outgoing attitude and good work ethic.
- Proven experience in a customer service and/or retail sales environment
- Plumbing background will be ideal but not essential if you are keen to learn.
- There will be manual handling, and some heavy lifting required so you’ll need to be physically fit
- Have a Full clean NZ driver licence
- Strong interpersonal skills and ability to build rapport to support our valued customers
- A motivated, self-driven worker, with the skill to work proactively, independently and under pressure
- Be confident with computers and learning new systems
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Our benefits:
- Competitive hourly rate and Staff-buying privileges
- Genuine development opportunities that come with being part of the wider Fletcher Building Group
- Employment Education Fund
- Health & Wellbeing initiatives including an Employee Assistance Program
Join Us:
We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.


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Please note – A pre-employment medical, including drug test and criminal background check is required as well as the legal right to work in NZ indefinitely.
We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
GENERAL INFORMATION
Job Type
Permanent
Category
Customer Service
Business
Mico
Location
Otago
Job Reference
44554
Posted Date
28-Sep-2026
Closing Date
26-Oct-2026
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