Jeld-Wen Inc.
Customer Service Specialist
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Join JELD-WEN at our brand-new Bessemer Park facility in Sheffield
We're looking for a Door Kits Estimator to become part of our growing commercial team. As one of the world's leading manufacturers of doors and doorsets, we're investing in the future, and our new Sheffield site is at the heart of that journey.
Working in a modern, purpose-built facility, you'll support customers and colleagues by producing accurate, commercially competitive quotations for both standard and bespoke commercial doorsets. If you have estimating experience, an eye for detail, and enjoy working with technical information and customer requirements, we'd love to hear from you.
External Job Description
Provides customer services relating to sales, sales promotions, installations, and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. Has full proficiency gained through job-related training and considerable work experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience. Identifies key issues and patterns from partial and conflicting data. Takes a broad perspective to problems and spots new, less obvious solutions.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Internal Job Description
What impact you will make:
- Prepare accurate and commercially competitive quotations for standard and bespoke commercial doorsets.
- Interpret drawings, specifications, and customer requirements to deliver compliant solutions.
- Support customers and internal teams with technical guidance and quotation queries.
- Help drive continuous improvement in estimating processes, tools, and pricing accuracy.
What you'll need to succeed:
- Previous estimating experience within construction, manufacturing, or building products.
- Knowledge of technical drawings, specifications, and building regulations.
- Strong attention to detail and excellent organizational skills.
- Customer-focused with strong communication skills.
- Good IT skills, including Excel; Salesforce experience would be an advantage.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Why Join Us?
At JELD-WEN, we're investing in the future, and our new Bessemer Park facility in Sheffield is a key part of that journey. This is an exciting opportunity to join a global manufacturer at a time of growth and transformation, working in a modern environment alongside experienced and supportive colleagues.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
In return, we offer:
- Competitive salary and performance-related bonus
- 25 days holiday, plus the option to purchase up to 5 additional days
- 7.5% pension contribution
- Medicash healthcare plan
- Career development and progression opportunities
- Modern, purpose-built facility with excellent transport links
- The opportunity to work for one of the world's leading manufacturers of doors and doorsets.
Interested?
If you're an experienced Estimator looking to join a global manufacturer at an exciting time of growth and transformation, we'd love to hear from you. Apply now to be part of our team at Bessemer Park, Sheffield.
JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, colour, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.
Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from head-hunters, recruitment agencies, or fee-based recruitment services.
#LI-JL1
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location