Lucy Walker Recruitment
Customer Service Supply Chain Specialist
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Fully Office Based Role
£28,000 - £35,000
We are working with a well-established and highly respected manufacturing business based in Bradford, supporting a portfolio of well-known clients across the food and retail sectors.
This is an excellent opportunity for an experienced production coordinator, account coordination or supply chain professional who enjoys working in a fast-paced environment and is confident managing multiple priorities. You will play a key role in ensuring customers receive an excellent level of service, while coordinating production, stock and supply requirements across the business.
The Role
As Customer Account & Supply Chain Coordinator, you will be a key point of contact for an allocated portfolio of customers, managing the day-to-day requirements needed to ensure orders and production run smoothly.
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Working closely with Production, Warehouse, Quality, Commercial and Finance teams, you will coordinate customer requirements, plan production activity and ensure stock and component supplies are managed effectively.
Key Responsibilities
- Acting as a key point of contact for an allocated portfolio of customers
- Planning jobs in line with production schedules
- Coordinating production requirements and monitoring short- and medium-term demand
- Managing incoming and outgoing component supplies
- Supporting effective stock control and identifying opportunities to improve stock efficiency
- Maintaining strong communication across Production, Warehouse, Quality, Commercial and Finance
- Supporting the wider Customer Services team with additional client and operational requirements
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Skills & Knowledge
- Proven experience within supply chain, customer service or a similar coordination role
- Experience working alongside a fast-paced production environment
- Strong Excel Knowledge
- Confidence working with high volumes of numerical data
- Experience using an ERP system; SAP experience
- Excellent communication and relationship-building skills
- A confident, thorough and collaborative approach
- The ability to communicate professionally with customers and senior stakeholders
- A proactive, flexible and solutions-focused attitude
Due to the high volume of applications we receive, it may take us a little longer than 7 days to respond. If you have not heard from us within this time, unfortunately, we have decided not to progress your application on this occasion.
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