Derbyshire County Council
Customer Services Advisor
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Closing date: 23 August 2026
Hours of work are 4 days (29.6 hours) per week - Tuesday to Friday
Applications to work fewer hours will be considered
We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team.
Candidates should be passionate about delivering excellent service to our customers. The ideal person will have good communication skills, be organised, confident and able to communicate effectively, both verbally and in writing.
The post is based in the Business Support Team within the Governance and Corporate Services Department. The successful applicant will be required to deliver an exceptional customer experience, whether you are welcoming our customers on reception or providing information on our services, you’ll always deliver an outstanding customer experience every step of the way, making sure that what we do is always in our customer’s best interests.
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Duties are detailed in the Job Description and, to be shortlisted, you must match the essential elements of the Person Specification.
We recognise the value of flexible working and welcome applications from candidates seeking part-time hours, however, please note that this role is office based. We are committed to attracting the best candidate for the role and will consider flexibility in relation to working pattern wherever possible. The role is 4 days per week Tuesday to Friday, if you would like to apply for fewer hours, please note this within your application.
To apply please tell us within the application form why you would like to be considered for this post and how your skills fit the requirements detailed on the Job Description / Person Specification. We are looking for people who can work as a team, find better ways of doing things and take pride in getting it right.
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For further information please contact:
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Karen Brough (Mon-Tues)
Tel: 01629 761278
Email: karen.brough@derbyshiredales.gov.uk -
Aimee Land (Wed-Fri)
Tel: 01629 761292
Email: aimee.land@derbyshiredales.gov.uk
If you encounter any problems applying online please contact humanresources@derbyshiredales.gov.uk
We do not accept CVs.
Candidates must possess the necessary ‘right to work in the UK’ authorisation. We are unable to provide sponsorship or assume sponsorship of an employment visa as we do not possess a visa sponsorship licence.
Provisional Interview Date: Week commencing 7 September 2026
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