Gigaclear
Customer Services Assistant
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Starting salary to £26,000 Increasing to £26,500 after probation. Plus Bonus up to £200 per month.
Are you looking for a break into a more office environment type role?
A role that rewards good / great performance with monthly bonuses?
Perhaps you have a retail or hospitality background but have been thinking about making the move and are just looking for that first opportunity?
An opportunity with training and development where you will learn a first-class customer service approach via the phone, email, or even social media?
A role where you will benefit from the camaraderie of a large team and support of new friends?
We are keen to talk with people who bring a customer-focused approach - previous office or contact centre experience is not essential however you will be comfortable and confident communicating with people via the phone and email.
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Note: this is an office based role, based in our Head Office, Abingdon, Oxon.
At the moment, our teams work slight shift patterns over a 5 day, 37.5 hour week to cover 8am to 8pm and a weekend on a rota basis (circa 1 every 5 weeks).
If you're looking for part time, school hours, afternoon / evenings, or weekends then we are open to discussing to see if / how we can accommodate.
Apply now to have a chat.
Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, we are developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.
Staff Rewards, Benefits, And Opportunities
- Generous employer pension; up to 8% matched contribution
- Income protection & life assurance
- 25 days holiday (plus bank holidays), holiday purchase scheme, Yay Days and your Birthday off!
- Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
- Unlimited access to our online Learning Management System
- Long service benefits and monthly employee recognition
- Enhanced maternity and paternity provisions
- Flexible working environment
- Health & Wellbeing initiatives and company funded social events
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Our approach is to work guided by our mission, vision and values.
Our Mission - Empowering communities with brilliant broadband
Our Vision - Connected Communities
Our Values - Own it, Find the Right Way, Work Together, Win Together
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