Rodeo
Get started

SSP UK & Ireland

Customer Services Assistant

Newcastle upon Tyne
£13.65/hr
Posted about 23 hours ago
Sign up to applySee more jobs like this
Get notified of more jobs like this · No spam, ever

How your CV stacks up

1Upload CV
2Analyse CV
3Improve CV

Upload your CV to see how well it fits this job role

?%

Customer Service Assistant for TransPennine Express (TPE) at Newcastle Central Station.

Pay Rate: £13.65 per hour.

Hours: Full Time (39 hours).

Shifts: Rotational shifts between 5:30am and 10pm, including some weekends.

Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.


We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

See breakdown
Save jobNot relevant
View details

It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

See breakdown
Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

See breakdown
Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

As a Customer Service Assistant You’ll

  • Operating platform trucks for train-side deliveries (Full training provided).
  • Loading/offloading catering equipment/stock from TPE trains.
  • Order assembly and stock control.
  • Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.

Get help with your application

Your very own career expert that helps elevate your application to the next level.

Get help applying for this job

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as a Customer Service Assistant.


Please note that if your application is successful, you will be required to complete a DBS check.


SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.

Trusted by 25,000+ job seekers

“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

Jessica, London

Get help applying for this job

Location

Newcastle upon Tyne, England, United Kingdom

Sign up to applySee more jobs like this