PRIMUS Global Solutions (PRIMUS UK & Europe)
Customer Solutions Architect
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We're Hiring | Telecom Solution Designer (Customer-Facing)
Experienced Telecom Solution Designer with a passion for designing end-to-end telecom solutions and working directly with customers? If you have a strong background in OSS/BSS, Telecom Transformation, and Solution Architecture, we'd love to hear from you!
Role: Telecom Solution Designer (Customer-Facing)
💼 Key Responsibilities:
- Gather and analyze business requirements with customer stakeholders.
- Design end-to-end telecom solutions across OSS/BSS and network domains.
- Define system integrations using REST APIs, SOAP, and middleware technologies.
- Collaborate with architects, product owners, and delivery teams.
- Lead solution design reviews, implementation planning, SIT/UAT support, and customer presentations.
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Required Skills:
- Strong knowledge of OSS/BSS, Order Management, Service Fulfillment, Billing, Inventory, and Provisioning.
- Experience with REST APIs, SOAP, and system integrations.
- Familiarity with TM Forum standards (eTOM, SID, Open APIs).
- Excellent stakeholder management and communication skills.
- Experience delivering Agile-based telecom transformation programs.
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⭐ Preferred Skills:
- OSS/BSS Platforms, CRM, ITSM, Service Assurance & Workflow tools.
- Cloud-native and API-driven architectures.
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