Requirements

• Must be based in the United States, hold U.S. citizenship, and be able to complete required background checks.
• Proven experience in a customer-facing technical role, particularly within enterprise support, solutions engineering, customer success engineering, or a similar environment.
• Strong hands-on expertise with WordPress, including its underlying codebase, themes, plugins, block editor, e-commerce, WP-CLI, hooks, filters, imports, and advanced configuration.
• Proficiency in reading, writing, and troubleshooting code using PHP, JavaScript, HTML, and CSS.
• Strong understanding of web technologies, including REST APIs, HTTP, DNS, domain management, reverse proxies, and version control systems such as Git and SVN.
• Experience with software engineering practices, including coding standards, source control, build processes, testing methodologies, and cloud infrastructure.
• Advanced understanding of scalability, performance, security, and reliability challenges in enterprise environments.
• Experience using monitoring, observability, and debugging tools such as Kibana and New Relic.
• Excellent written English and the ability to explain complex technical concepts clearly to customers and colleagues.
• Strong analytical and troubleshooting abilities, with the capacity to break complex problems into manageable components and identify root causes.
• Highly self-motivated and capable of working independently in a distributed environment without close day-to-day supervision.
• Strong customer orientation and a genuine interest in helping enterprise customers succeed.
• Comfortable learning unfamiliar technologies quickly and adapting to new technical challenges.
• Willingness to work scheduled shifts outside standard business hours, including weekends and holidays.

Benefits

• Competitive salary range of $70,000-$150,000 USD, with compensation paid in local currency.
• Fully remote work environment with the flexibility to work from home.
• Open vacation policy.
• Country-specific benefits and comprehensive employee support programs.
• Opportunities for professional development and continuous technical learning.
• The opportunity to work with enterprise-scale, high-traffic, mission-critical digital platforms.
• Exposure to complex technical challenges across WordPress, web infrastructure, software engineering, and enterprise customer environments.
• Opportunity to collaborate with a globally distributed team and customers across multiple regions.
• A role with significant technical ownership and direct customer impact.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.