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Hewlett Packard Enterprise

Customer Success Intern

Bristol
Posted 1 day ago
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Customer Success Intern

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Joining our OCTO HPE team and working as part of our OpsRamp team is a chance to make history and be a driving force in the industry. We are revolutionizing cloud computing by building a large-scale, enterprise-ready platform that powers a hybrid edge-to-cloud world. Our platform enables the world's largest and most diverse enterprise IT teams and managed service providers to control the chaos of modern digital infrastructure, and to deliver quickly, efficiently, and at scale while keeping their data secure and meeting sustainability goals.

We do this through hybrid discovery and monitoring, event and incident management, remediation, and automation, powered by AI. We help our enterprise and MSP customers avoid costly outages and performance issues that result in lost revenue and productivity.

With over 100,000 dedicated customers and 1 million devices in production, we are committed to accelerating transformation across data, connectivity, cloud, and security, providing essential solutions for businesses of all sizes. Together, we make the impossible possible, and we are confident in our ability to lead the way in shaping the future of cloud computing.

We are seeking a curious, motivated, and collaborative Intern who is passionate about applying artificial intelligence to solve real business problems. The ideal candidate is eager to learn, communicates effectively, works well with diverse teams, and can translate technical concepts into business value.

Key Responsibilities

  • Research, prototype, and evaluate AI and Generative AI use cases with HPE OpsRamp OpsPilot.
  • Assist in developing AI-powered solutions using modern AI frameworks and tools.
  • Analyze alert / event data, identify trends, and present actionable insights to reduce MTTR and MTTD using HPE OpsRamp.
  • Support the creation of presentations, demos, and proof-of-concepts for internal and customer-facing initiatives.
  • Collaborate with cross-functional teams including engineering, product management, customer success, and business stakeholders.
  • Document findings, best practices, and technical solutions.
  • Participate in brainstorming sessions and contribute innovative ideas.
  • Stay current with emerging AI technologies, tools, and industry trends.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

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Required Skills

AI & Technical Skills

  • Good understanding of AI, Machine Learning, and Generative AI concepts.
  • Familiarity with Python and common data science libraries.
  • Exposure to Large Language Models (LLMs), MCPs, prompt engineering, or AI agents.
  • Basic knowledge of APIs and data handling.
  • Understanding of cloud platforms is advantageous (AWS, Azure, GCP, or HPE GreenLake).

Communication & Presentation Skills

  • Strong written and verbal communication.
  • Ability to explain technical concepts to non-technical audiences.
  • Comfortable creating PowerPoint presentations and delivering short presentations.
  • Good documentation and storytelling skills.

People & Collaboration Skills

  • Excellent interpersonal skills.
  • Team player who enjoys collaborating across different functions.
  • Open to receiving and acting on feedback.
  • Demonstrates empathy, professionalism, and respect for diverse perspectives.
  • Strong stakeholder engagement skills for an intern level.

Personal Attributes

  • Curious and eager to learn.
  • Strong analytical and problem-solving mindset.
  • Self-motivated with good time management.
  • Creative thinker who enjoys experimentation.
  • Adaptable in a fast-paced environment.
  • High level of integrity and ownership.

Preferred Qualifications

  • Pursuing a Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, Engineering, Information Technology, or a related discipline.
  • Coursework or personal projects involving AI, machine learning, data analytics, or software development.
  • Experience with Git, GitHub, Jupyter Notebooks, or collaborative development tools is desirable.
  • Experience with LLMs, SLMs, AI Agents and MCP servers is desirable.
  • Participation in hackathons, AI competitions, or open-source projects is a plus.

What Success Looks Like

By the end of the internship, the successful candidate will have:

  • Delivered one or more AI proof-of-concepts or prototypes.
  • Presented findings confidently to technical and business audiences.
  • Demonstrated strong collaboration across teams.
  • Produced high-quality documentation and presentations.
  • Applied AI to improve business processes or customer outcomes.

Additional Skills

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Objectives, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Loyalty, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning {+ 10 more}

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

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Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedkingdom #interns

Job

Administration

Job Level

N/A

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as bank account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

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Location

Bristol, England, United Kingdom

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