Dalux
Customer Success Manager, Building Owners
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Customer Success Manager - Building Owners Team
At Dalux, success is about people as much as technology. We are now looking for a Customer Success Manager to join our growing Building Owners team in London from where you will support our growing customer base and strengthen Dalux’s role in the UK construction market. As our new colleague you will play a crucial part in driving support activities. You will be a trusted partner for our customers, making sure they not only use Dalux but truly benefit from it. You will build lasting relationships, help with onboarding and training, and ensure our clients feel supported every step of the way.
Your main tasks as Customer Success Manager will be:
- Working with construction industry clients, such as developers, general contractors, sub-contractors, consultants.
- Support new and existing customers in using and understanding our user-friendly product.
- Assist new customers in implementation and training of our products related to construction processes.
- Support the current customers and develop their expertise by assisting them in technical or feature support when needed.
- Take part in network groups, trade fairs and other events.
- Present Dalux product portfolio for new potential clients.
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We are looking for someone who has:
- Experience with BIM and is a digital construction enthusiast.
- Solid knowledge and experience from the construction industry, preferably working with building owners or in close connection with them.
- The ability to deep-dive into the software and train super users.
- The ability to build strong and long-lasting customer relations.
- A great team player aiming for mutual success.
So, why choose Dalux?
Glad you asked! At Dalux, we care - not just about our work and customers, but about each other. We believe your job should be fun, challenging, and rewarding. That is why we foster a culture where people thrive without long hours, rigid hierarchies, or formal dress codes. You will be part of a supportive and social workplace with room for personality and passion. From day one, you will be connected with colleagues across departments and countries, making you part of a truly collaborative environment.
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About Dalux
Since 2005, Dalux has been working to make the construction and real estate industries smarter and more efficient. In close collaboration with leading contractors, clients, and consultants in more than 150 countries, we are driving the digital transformation of these industries. The success of our customers is the reason for our global leadership in BIM innovation and development. In recent years, we have gained international recognition for developing the world’s fastest mobile BIM viewer and the first BIM-based augmented reality feature for the construction industry. Our solutions enable better workflows and higher-quality buildings that are constructed, renovated, and maintained worldwide.
Work location: on-site (London)
Application
If you see yourself in this role and want to be part of bringing digital transformation to the UK construction industry, we would love to hear from you. We are reviewing applications on an ongoing basis, so please submit your resume and application as soon as possible via the career site.
Application deadline:
As soon as possible
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