Terrafarmer
Customer Success Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Please note, this vacancy is not a Terrafarmer position. Terrafarmer is a specialist consultancy supporting the regenerative agriculture sector, and we have been engaged by a partner organisation, a mission driven standards and verification body for regenerative farming, to find their next Customer Success Manager. The role will be employed directly by the partner organisation. This is an opportunity to join the commercial team of an organisation that protects the integrity of the regenerative agriculture movement and rewards the farmers leading it. You will own a portfolio of customers from onboarding through verification and renewal, guiding them through the standard, the data platform and the verification journey.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll do:
- Own the customer relationship as the primary point of contact, advocate and guide
- Guide the verification experience, communicating the standard and the value proposition clearly
- Maintain accurate CRM data and track key metrics as part of building processes that scale
- Lead onboarding and training so customers get full value from the tools and dashboards
- Act as the voice of the customer, bridging field verification, standards and commercial teams
- Identify opportunities to deepen customer engagement and expand regenerative acreage
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What you'll bring:
- Excellent communication skills, written and verbal
- A proactive, self starting approach to problem solving
- The confidence to work on your own initiative and stay comfortable with ambiguity
- A real appetite for the regenerative agriculture mission and for learning quickly
- Experience in Customer Success, Account Management or a customer facing role
- Proficiency with CRM tools, Salesforce preferred, and a data driven, organised approach
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location