Nu-Style Products
Customer Support Assistant
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Join Our Team at Nu-Style Products!
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If you’re an organised, positive, and proactive individual who enjoys helping customers and solving problems, we’d love to hear from you.
At Nu-Style Products, we pride ourselves on providing outstanding service to our customers. We’re looking for a Customer Service Assistant who will become a valued member of our team and help us maintain the high standards our customers expect.
What You’ll Be Doing
As the first point of contact for our customers, you’ll play a key role in creating a positive customer experience by:
- Answering incoming telephone calls and assisting customers with their enquiries.
- Providing friendly, professional, and efficient customer service.
- Managing customer complaints, ensuring they are resolved promptly.
- Processing customer returns accurately and keeping customers informed throughout the process.
- Liaising with our depot teams to coordinate complaints, returns, and customer issues.
- Maintaining accurate customer records and updating internal systems.
- Working closely with colleagues across the business to ensure every customer receives the best possible service.
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What We’re Looking For
We’re looking for someone who:
- Has excellent communication and people skills.
- Is confident speaking with customers over the phone.
- Enjoys solving problems and finding practical solutions.
- Can stay calm under pressure and manage multiple tasks effectively.
- Has strong organisational skills and great attention to detail.
- Is a team player with a positive, can-do attitude.
- Has previous customer service or office administration experience (preferred but not essential, as full training will be provided).
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Why Join Nu-Style Products?
- Full-time role – 40 hours per week.
- Competitive salary based on experience.
- Full training and ongoing support.
- A friendly, welcoming, and supportive team environment.
- Opportunities to develop your skills and progress your career.
- Be part of a growing company where your contribution is valued and recognised.
Ready to Make a Difference?
If you’re someone who genuinely enjoys helping customers and wants to build a rewarding career with a company that values great service, we’d love to hear from you.
If this sounds like the perfect job for you then do not hesitate to apply by sending your full C.V. to: Nataliek@performpanel.co.uk by 14/08/2026
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