SUEZ
Customer Support Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Contract type: Permanent
Working Pattern: Full time
Location: Fareham
Hours per week: 40
Dates that interviews will take place: W/C 21st September 2026
Salary: £27,132.87
Summary of vacancy
Do you have excellent customer service and communication skills?
Would you like to bring this to a company committed to a greener UK?
At Suez, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
About The Role
What will I be doing?
Whenever our customers need to talk to us, you’ll be the person they speak to. In fact, you’ll be the first point of contact for clients in your region, dealing with requests, queries, and tasks large and small.
Key Responsibilities Of The Role Include
- Delivering excellent levels of customer service at all times.
- Managing incoming phone calls or correspondence from Corporate Account customers, logging any queries customers may have to the relevant departments through the internal business channels.
- Communicating with all levels within the business to help customers get swift and accurate resolutions to their queries.
- Monitoring the response time of, internally logged, customer disputes to assist our customers and support SUEZ company values.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The successful candidate will also be expected to carry out general office admin.
What are the Requirements?
You'll need to be good with people and happy resolving queries and problems. It’s the sort of job that suits approachable, helpful people who can express themselves well.
You also need to be professional and efficient – ready to deal with tasks swiftly and accurately.
Previous admin experience would be ideal, but it isn’t essential. What’s more important is the ability to build strong customer relationships.
GCSE Maths and English (or equivalent) are desirable.
Knowledge of the waste management industry would be fantastic but again, this is not obligatory.
Who We Are
Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.
We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.
If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.
Closing Date 18/09/2026
Once we have sufficient applicants, we withhold the right to close job vacancies early.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location