Advanced Technical Recruitment
Customer Support Specialist
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Commercial Sales Contract Manager
Now is an exciting time to join the Commercial Sales team of a growing manufacturer of high value scientific equipment at their new facility in S. Gloucestershire.
Working closely with Field Sales, Engineering, Manufacturing, Contract Management, and the Legal team, you will provide contract management support for Commercial Sales within the EMEA territory.
Key Responsibilities
Your key responsibilities will include Contract Management, Order Management, and Customer Management.
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Contract Management:
- Reviewing customer contracts.
- Working with all internal departments to determine a final agreement.
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Order Management:
- Supporting the processing of customer orders.
- Working with the relevant coordinators to ensure the customer receives appropriate communication at all stages.
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- Customer Management:
- Providing support to your assigned customer base.
- Ensuring customers receive order confirmation and acknowledgement, information, and delivery to their expectations.
- Handling customer queries, objections, and complaints through to successful completion with assistance from relevant departments.
You will manage the commercial requirements of the sales process, liaising with the customer and internal teams.
Experience
- Ideally, you should have experience in a similar commercial environment working in high tech, high value manufacturing.
- It is essential you have previous experience of working closely with sales teams and also customers.
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Additional Information
- Candidates MUST be eligible to live and work in the UK without ever requiring sponsorship.
- Copies of Passport and Visa will be requested for verification.
Salary
£32-37k, depending on experience, plus benefits
Job Term
Permanent, Full Time, Onsite
Skills
- Customer Support
- Contract
- Project Management
- High Value Manufacturing
- Sales Admin
- Sales Contracts
To Apply
Please send CV and Covering Letter to Iona Mulligan, iona@at-recruitment.co.uk
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