Co-op
Customer Team Leader
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Team Leader
Location: 2 Shore Street, Brodick, KA27 8AG
Pay: £14.48 per hour
Contract: 39 hours per week + regular overtime | Permanent | Full-time
Working Pattern: A mix of opening, closing, and mid-day shifts, including:
- At least 2 evening shifts (Friday after 6pm)
- At least 1 weekend shift (any shift on Saturday or Sunday) Flexible availability across the week—discuss your schedule at interview.
Benefits:
- 30% colleague member discount in-store
- [Full details on benefits TBD]
No CV required—apply easily via mobile assessments!
About the Role
Join the Customer Team Leader position and take your next step in managing your own store. As a Customer Team Leader, you’ll lead a small team, providing essential services to your community.
In this role, you could:
- Oversee a fast-paced Co-op store (including any post office, bakery, or home delivery support).
- Be the face of service for your local community.
Why This Role Matters:
- Keep shelves stocked and elevate sales, offering diverse choices and new services.
- Build trust through familiarity—get to know customers and engage with local/national charities.
- Champion Co-op membership, driving business growth in a values-based organisation.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
As a Customer Team Leader, you’ll be responsible for:
- Own and manage day-to-day store operations by leading your team during shifts.
- Motivate and coach colleagues to deliver exceptional service and operational efficiency.
- Actively engage on the shop floor and till, setting expectations for a team of Customer Team Members.
- Contribute to store performance through merchandising, stock accuracy, and HR processes.
- Lead community engagement initiatives to expand Co-op membership.
Requirements
You’ll bring:
- A passion for people and leadership.
- Ability to work flexibly and lead by example.
- Skills in retail, merchandising, or team management (no prior experience necessary?).
Why Join Co-op?
A not-for-profit owned by members, Co-op prioritises community and purpose.
Benefits You’ll Enjoy:
- Education & Development: Full training and career growth opportunities.
- Savings: 30% discount on all Co-op products.
- Flexible Pay: Earn pay as you go (PAYE).
- Pensions: Up to 10% contribution.
- Holiday: 36 days (pro-rata, including bank holidays).
- Flexible Support: Scheduled GP access, colleague assistance programmes.
- Market-leading policies to support major life events.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
A Place You’ll Belong
We actively promote inclusive workplaces reflecting diverse communities.
- Empowerment: Zero-tolerance for discrimination.
- Assistance: BJoin the Disability Confident scheme for adjustments.
- Pride: $Link for our recruitment process
Note: Interview adjustments available for applicants with disabilities.
Application Process
To apply, complete two short online assessments (15-20 minutes).
[Apply easily from your mobile](#—don’t include link). No CV needed.
Policies note: Co-op may remove vacancies before the closing date.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills