As part of our SOC team, you'll be responsible for investigating and responding to potential cyber security threats, helping customers protect their systems, services and data. Your day-to-day activities will include:

• Monitoring and triaging security alerts across customer environments.
• Investigating suspicious activity and identifying genuine security incidents.
• Taking appropriate response actions or escalating threats where required.
• Working closely with customers and internal stakeholders throughout the incident lifecycle.
• Supporting vulnerability management and threat hunting activities.
• Maintaining accurate investigation records and incident documentation.
• Contributing to service improvements, knowledge articles, operational procedures and detection capabilities.

What we need

We're particularly interested in hearing from candidates who can demonstrate:

• Previous experience in a 1st or 2nd Line Service Desk, infrastructure support, technical support or cyber security role.
• An understanding of cyber security threats, attack methods and incident response concepts.
• Knowledge of server, endpoint and network technologies.
• Strong analytical and problem-solving skills, with the ability to assess information and make sound decisions.
• Excellent communication skills and the ability to work effectively with customers and colleagues.
• The ability to manage competing priorities in a fast-paced operational environment.

It would be great if you also have:

• Experience working within a Security Operations Centre (SOC).
• Exposure to Microsoft Sentinel, Microsoft Defender for Endpoint or similar security technologies.
• Experience of cyber security incident response or vulnerability management activities.
• Security certifications such as SC-900, SC-200, CompTIA Security+ or equivalent.
• Basic knowledge of KQL, PowerShell or scripting.

What we offer

Through our one of a kind training programme, the Littlefish Academy, you can increase your earnings by £4,500

• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
• Casual dress policy
• Company Pension Scheme
• Company social events
• 25 days annual leave plus public / bank holidays
• Purchase of annual leave scheme

Life at Littlefish

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

• I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.
• I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.
• I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!
• I am Cyber Conscious – I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats.

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a ‘prefer not to say ‘option).