Launch your career with TTP whilst studying towards a fully funded Digital and Technology Solutions Degree Apprenticeship at the University of Hertfordshire.

You'll gain hands-on experience in IT and cyber security, working alongside industry experts on innovative technologies that help protect and enhance TTP's digital infrastructure.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Provide IT support across the organisation, helping colleagues with hardware, software and technical queries
• Assist with the setup, configuration and maintenance of IT devices and systems
• Support cyber security operations by monitoring security alerts and helping to protect company systems
• Assist with user access management, including account administration and multi-factor authentication
• Help monitor backup and recovery processes to ensure business continuity
• Contribute to automation projects using tools such as Python, PowerShell or low-code platforms
• Support IT and cyber security projects, including infrastructure upgrades and system rollouts
• Produce and maintain technical documentation, user guides and knowledge-based articles
• Work with experienced IT and cyber security professionals to identify opportunities for continuous improvement
• Collaborate with colleagues across the business to understand user needs and deliver effective digital solutions
• Apply the knowledge gained through your degree apprenticeship to real projects while developing your professional and technical skills

Where you'll work

TTP Campus, Cambridge Road
Melbourn
Royston
SG8 6HQ

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

UNIVERSITY OF HERTFORDSHIRE

Training course

Digital and technology solutions professional (level 6)

What you'll learn

Course contents

• Analyse a business problem to identify the role of digital and technology solutions.
• Identify risks, determine mitigation strategies and opportunities for improvement in a digital and technology solutions project.
• Analyse a business problem in order to specify an appropriate digital and technology solution.
• Initiate, design, code, test and debug a software component for a digital and technology solution.
• Apply relevant standard processes, methods, techniques and tools. For example, ISO Standards, Waterfall, Agile in a digital and technology solution project.
• Manage digital and technology solutions projects. For example, identifying and resolving deviations from specification, applying appropriate Project Management methodologies.
• Work effectively within teams, leading on appropriate digital technology solution activities.
• Apply relevant organisational theories. For example, change management principles, marketing approaches, strategic practice, and IT service management to a digital and technology solutions project.
• Apply relevant security and resilience techniques to a digital and technology solution. For example, risk assessments, mitigation strategies.
• Initiate, design, implement and debug a data product for a digital and technology solution.
• Determine and use appropriate data analysis techniques. For example, Text, Statistical, Diagnostic or Predictive Analysis to assess a digital and technology solutions.
• Plan, design and manage simple computer networks with an overall focus on the services and capabilities that network infrastructure solutions enable in an organisational context.
• Report effectively to colleagues and stakeholders using the appropriate language and style, to meet the needs of the audience concerned.
• Research, investigate, and evaluate innovative technologies or approaches in the development of a digital and technology solution.
• Apply relevant legal, ethical, social and professional standards to a digital and technology solution.