TESTQ Technologies
Cyber Security Manager
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Role Description
The Cybersecurity Operations Manager is charged with the management of all globally aligned security focused defense services within a specific operational site. This includes the overall efficiency and effectiveness of the site, the detection, management, and response to global information and cybersecurity incidents during active hours of operation, and the complete handover of duties from the previous site and to the next as part of a 24/7 global capability.
The Cybersecurity Operations Manager is accountable for
- Leading a team of 40-50 highly skilled security professionals providing a global service to detect and respond to cyber security threats
- Working seamlessly with their global peers to provide 24 x 7 x 365 coverage for the critical global Cybersecurity Operations services
- Developing, managing, and maintaining a highly skilled, efficient, and effective local team across all Cybersecurity Operations service lines. Including the definition, management, and continuous improvement of core functions and processes that underpin a successful, effective, and globally scaled monitoring, detection, and security incident response capability
- Owning and managing collaboration with the wider Cybersecurity and CTO teams to ensure that the core underlying technological capabilities that underpin an effective and efficient operational response to current and anticipated threats and trends remain fit for purpose
- Identification of processes that can be automated and orchestrated to ensure maximum efficiency of global Cybersecurity Operations resources
- Ensuring analysis time is efficiently focused on the more challenging and potentially higher risk problems and tasks, not on high-volume, low-risk repetitive tasks or processes, thus helping to effectively reduce false positive and false negative events
- Managing and owning the collaboration with the wider Cybersecurity teams and wider business function teams where applicable in the production and maintenance of efficient and effective security event monitoring and detection use cases and incident response playbooks
- Maintaining a global view of the GCOI mission and working with local stakeholders in region and country to bring together both the global perspective as well as the more local message in a clear and effective way that demonstrates
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Technical Skills
- Expert level knowledge and demonstrated experience of common intelligence sharing platforms, protocols, and experience operating within a collective defense environment with internal stakeholders and external partners
- Expert level knowledge of common enterprise technology infrastructure platforms and tooling, including Windows, Linux, infrastructure management, and networking hardware
- Expert level knowledge of intelligence analysis principles either through formal education, training, or equivalent professional experience
- Expert level knowledge and demonstrated experience in analysis and dissection of advanced attacker tactics, techniques, and procedures in order to inform adjustments to the control plane
- Expert level knowledge of scripting, programming, and/or development of bespoke tooling or solutions to solve unique problems
- Ability to identify, develop, and track key performance indicator (KPI) metrics for accurate and contextual evaluation of operational effectiveness, as well as providing recommendations for control improvement and mitigating control adjustments
- Expert knowledge and technical experience of 3rd party cloud computing platforms such as AWS, Azure, and Google
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Industry Experience and Qualifications
- Industry-recognized cybersecurity-related certifications including CEH, EnCE, SANS, CISSP, CISM, CRISC, and/or CISA
- Formal education and advanced degree in Information Security, Cyber security, Computer Science, or similar and/or commensurate demonstrated work experience in the same
- A broad and extensive security operations background
- Operated at a senior management level with exposure to global executives
- Experience in a senior leadership position within a large global and highly regulated organization, including hands-on experience of complex data center environments managing large, highly technical teams in operational environments, preferably with shift management experience
- 10 years of experience in cybersecurity operations management and cybersecurity management in a leadership position
Skills
Mandatory Skills: Automation, Major incident management, Stakeholder Management
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