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Sports Advisor / Sales Assistant – Customer Service & Merchandising
Your Responsibilities
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Customer Service: Share your passion for sport with users and provide tailored advice across all our carry products, ensuring exceptional support—for shoppers both in-store and online. Your hands-on expertise will guide customers in finding the perfect equipment for their needs.
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Merchandising: Take ownership of stock management, pricing, and display to create a seamless shopping experience. Ensure products are highly visible and well-organized, helping customers easily find what they’re looking for.
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Team Player: Thrive in a collaborative team environment, supporting colleagues automatically and making their day. Join your fellow sales assistants to celebrate victories and support each other—whether you’re a lover of football, running, or just having fun on the shop floor.
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Sound good? Here’s what we’re looking for…
Who Are You?
- A sport enthusiast eager to share your passion with others in a professional setting.
- A people person who loves adding value, going the extra mile, and delivering exceptional service.
- A motivated individual seeking a meaningful retail role with a fresh, dynamic approach to work.
- A problem-solver with clear communication skills, able to guide customers and troubleshoot effectively.
- Someone who can gel with busy periods, especially weekends and holidays, as part of a motivated team.
ADDITIONAL INFORMATION
This role typically requires working usual retail hours, including evenings and weekends.
ABOUT DECATHLON
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We’re more than a retailer—we’re avid sports lovers and team players, united by our passion for helping more people lead active lives.
At Decathlon UK, our mission is to inspire and empower communities across the country—sport shouldn’t be a privilege, but an experience for all. Whether you’re discovering a new hobby or hitting a fitness goal, we’ll be there to guide you.
Part of the DECATHLON Group, we’re one of the world’s leading sporting goods retailers, with:
- Over 1,700 stores across 61 countries.
- 50 UK stores nationwide, plus an expansive e-commerce platform for nationwide deliveries.
We believe in armchair-free communities, happier customers, and active families. Join a team that helps people live well through sport—because together, we’re stronger than ever.
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