Softcat
D365 Adoption Learning & Development Consultant
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our Learning & Development Team
Softcat's L&D team sits within a wider People & Property department consisting of People Operations, People Business Partners, Reward, Talent Acquisition, Diversity & Inclusion and Employee Engagement. The purpose of the L&D team is to build the capability, leadership and culture that enable Softcat to perform today and succeed tomorrow. The L&D team plays an influential part in our business, ensuring that Softcat succeeds through our people.
Success. The Softcat Way.
It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.
Driving D365 adoption through learning, capability and business transformation
The D365 Adoption Learning & Development Consultant will be responsible for leading the learning and adoption strategy for Microsoft Dynamics 365 across the Sales organisation, ensuring colleagues have the skills, confidence and support to embed new ways of working into their day-to-day roles. Acting as the subject matter expert for D365 capability, you will work closely with Learning & Development, IT, Sales Enablement and business stakeholders to integrate D365 learning into onboarding, sales academies, leadership development and wider capability programmes, driving long-term adoption and business success.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
As a D365 Adoption Learning & Development Consultant, you'll be responsible for:
- Defining and delivering the D365 learning and adoption strategy aligned to Sales objectives, business transformation and growth ambitions
- Leading D365 capability and adoption as the L&D subject matter expert, developing learning solutions that drive confident system usage and behaviour change
- Partnering with Sales, IT, Sales Enablement and programme stakeholders to embed D365 learning across onboarding, academies, leadership development and capability pathways
- Creating and evolving blended learning programmes, adoption campaigns, manager toolkits and performance support resources to maximise engagement and long-term adoption
- Measuring adoption impact using feedback, performance data and business insights, providing recommendations that enhance capability, productivity and business outcomes
We'd love you to have
- Experience designing and delivering learning solutions that support large-scale change, business transformation and enterprise system adoption, ideally within Dynamics 365 environments is desirable
- Strong expertise in learning design, content creation and facilitation, utilising blended learning approaches including digital learning, workshops, coaching, manager support and in-role guidance
- Proven ability to engage and upskill Sales and Sales Support teams, translating complex processes into practical, user-friendly learning experiences
- Excellent communication, presentation and stakeholder management skills, with the ability to build trusted relationships and influence across multiple teams and leadership levels
- Curious, proactive and focused on continuous improvement, with experience leveraging digital adoption platforms (e.g. Whatfix, FollowMe) and relevant professional certifications (e.g. PROSCI, CIPD or Instructional Design) being advantageous.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working – 3 days in the office and 2 days working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills