Shape IT Recruitment
D365 BC Support Consultant
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Are you an experienced Microsoft Dynamics 365 Business Central professional looking for your next opportunity?
We’re currently working with a growing Microsoft Partner who is looking for a Business Central Support Consultant to join their team on a fully remote basis in the UK.
This is an excellent opportunity for someone with a strong Business Central background who enjoys troubleshooting, solving customer issues and working closely with clients to deliver effective solutions.
About the role
You’ll be responsible for supporting a portfolio of Business Central customers, investigating issues, providing functional support and helping users get the most from their Business Central systems.
You’ll work closely with customers and internal teams to understand problems, identify root causes and provide practical solutions. The role will involve a mixture of day-to-day support, issue resolution and ongoing customer relationship management.
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We’re looking for someone with:
- Strong hands-on experience with Microsoft Dynamics 365 Business Central
- Previous experience working for a Microsoft Dynamics 365 Business Central Partner
- Experience in a Business Central support role
- Strong understanding of Business Central functionality and core business processes
- Experience troubleshooting and resolving customer issues
- Ability to investigate problems and identify root causes
- Strong communication and customer-facing skills
- A structured and proactive approach to managing support requests
- The ability to work independently in a fully remote environment
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The key requirement
Business Central experience and previous Microsoft Partner experience are essential for this position.
We’re particularly interested in speaking with candidates who have worked within a Business Central Partner environment and are comfortable providing support directly to customers.
Location: UK – Fully Remote
Role: Business Central Support Consultant
Experience: Business Central + Partner experience essential
If you’re an experienced Business Central professional looking for your next remote opportunity, get in touch to find out more.
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