Comley Jones
D365 Business Central Executive Account Manager | Up to £100K + Benefits
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D365 Business Central Executive Account Manager | Up to £100K + Benefits
Remote UK | Travel as Required
An exciting opportunity is available for an experienced D365 Business Central Executive Account Manager to join a leading Microsoft Dynamics partner.
This is a senior-level position for someone who combines strong D365 Business Central / Dynamics NAV experience with the commercial and relationship-building skills to operate confidently at C-suite level. You will manage strategic, high-value customer relationships and play a key role in helping organisations successfully navigate their Dynamics NAV → D365 Business Central upgrade journey.
The Opportunity
You'll take ownership of strategic customer accounts, developing long-term relationships and identifying opportunities to support customers with their Business Central transformation. The role involves working with complex projects and programmes valued at £500K+, so you'll need to be comfortable managing significant commercial relationships, multiple stakeholders and lengthy decision-making processes. You'll regularly engage with CEOs, CFOs, CIOs, COOs, Finance Directors and other senior business executives, acting as a trusted advisor and senior point of contact.
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Key Responsibilities
- Manage and develop strategic D365 Business Central customer accounts
- Build trusted relationships with C-suite and senior business stakeholders
- Help customers navigate their NAV to D365 Business Central upgrade/migration
- Manage relationships around £500K+ projects and programmes
- Identify account growth, upsell and cross-sell opportunities
- Develop long-term account strategies and customer plans
- Lead executive-level meetings, account reviews and commercial discussions
- Work closely with Consulting, Pre-Sales, Project Management and Technical teams
- Understand customers' business challenges and align them with D365 BC solutions
- Support complex proposals and commercial negotiations
- Drive customer satisfaction, retention and long-term account growth
About You
You'll ideally have:
- Strong D365 Business Central and/or Dynamics NAV experience
- Proven experience helping customers upgrade from Dynamics NAV to D365 Business Central
- Experience managing £500K+ projects/programmes
- A strong track record in strategic account management, customer success or senior consulting
- The confidence, credibility and gravitas to engage with C-suite and senior executives
- Excellent commercial, negotiation and relationship-building skills
- Experience within the Microsoft Dynamics / Business Central partner ecosystem
- The ability to understand both the business and technical aspects of Business Central
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Location & Package
- Location: Fully remote anywhere in the UK
- Travel: Must be comfortable travelling to customers, meetings and events as required
- Salary: Up to £100,000 + Benefits
This is an excellent opportunity for a senior D365 professional who enjoys building long-term strategic relationships, working with senior executives and being involved in significant Business Central transformation programmes.
Interested? Get in touch for a confidential conversation.
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